Coronavirus (COVID-19) Infection Prevention & Control Policy

Christine Rainey - Healing Dimensions

All of us have been affected by the coronavirus (COVID-19) pandemic. I have missed my Therapy Work and I will be very glad to welcome you soon.

I have missed being able to offer you the treatments that I know you love and I am looking forward to seeing you again as soon as possible.

My policy is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the salon has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control Course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit.

Booking Appointments

If I feel ill or have symptoms of COVID-19, I will self-isolate immediately and not come into the salon. This may mean that I will have to cancel your appointment at short notice. I appreciate that this may not be convenient but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund or voucher.

If you or any of the people you live with feel ill or display any symptoms of COVID-19 - please advise me as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. I have amended the booking terms and conditions and you will not be charged for any appointments which you miss due to illness/other.

Visiting the Salon

For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. 

I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilet door handles, etc. are wiped clean using disinfectant products between each client.

All tools and equipment will be disinfected and sterilized in line with the specific manufacturers' instructions for your safety.

Wherever possible I will utilize environmentally friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

You will have access to soap and hot water to wash your hands with as soon as you enter the salon and I will also have hand sanitizer available for you to use when you come into the salon.

I will understand and not be offended if you wish to wear a face mask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate.

Please don't be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include face masks where appropriate.

I can confirm that the laundering of salon towels and uniforms is a priority. I can assure you that all salon laundry is washed at 60 degrees Celsius. 

All disposable items are bagged and safely removed from the treatment area between each client.

My treatments

I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely.

During your treatment

I understand the importance of hand hygiene and I will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.

I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to satisfy you.

Prior to treatment

In order to avoid handling of cash, as per the government's new guidelines, I would now prefer that you would pay for your treatment in advance by card via this website when picking any treatment. 

All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.


Thank you for your understanding.


Christine Rainey


Sunday 12th July 2020